Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of Martin Casino and our services. By creating an account, accessing our platform, or using any part of our services, you agree to these Terms and to any additional rules that apply to specific products, promotions, or payment methods. We operate the platform through Thorne Media Ltd under licence from the Malta Gaming Authority, licence number MGA/XXX/XXXX.

Martin Casino is designed for players in the United Kingdom and Germany. We support GBP and EUR and provide access to slots and live casino games from leading providers including Pragmatic Play, Play’n GO, Evolution, and NetEnt. Our platform is available to players aged 18 and over only.

About our services

We provide access to online casino entertainment only. There is no sportsbook on our platform. Our catalogue focuses on slots and live casino, with game content supplied by recognised providers. One example is Gates of Olympus by Pragmatic Play, which features 96.5% RTP, high volatility, tumbling wins, and multiplier orbs up to 500x.

Our platform is built for use on desktop and mobile browsers. We offer responsive mobile browser access, but we do not provide a native Android or iOS app. If you want to learn more about how our platform works, you can visit our about page.

Account eligibility and registration

To register an account, you must meet the legal age requirement in your jurisdiction and comply with any local rules that apply to online gambling. You are responsible for providing accurate, complete, and current information when registering and whenever your details change. You must keep your login details secure and must not allow any other person to use your account.

We may request additional information before allowing you to continue using your account, especially where verification is required. We may also refuse registration, suspend an account, or close an account where necessary to protect the integrity of our services, comply with law, or manage risk.

If you need help getting started, our registration page explains the account-opening process in more detail.

Payments, deposits, and withdrawals

We support deposit methods including Visa, Mastercard, and Skrill. Deposits by Visa, Mastercard, and Skrill start at $10, are processed instantly, and carry no fees. Withdrawals are available by Visa and Skrill and are typically processed within 1 to 3 business days after approval.

Payment processing can depend on the chosen method, your account status, verification progress, and any security checks required by us or by the relevant payment provider. You must use payment methods in your own name and ensure that any funds added to your account are legitimate and lawfully available to you.

For more detail on cashier use and timing, see our deposit page and withdrawal page.

Bonuses and promotions

We may offer promotions from time to time, including our primary welcome bonus. The welcome bonus is up to $400 plus 150 free spins, with a minimum deposit of $20 and 35x wagering. Bonus offers may be subject to additional rules, eligibility conditions, and game contribution settings.

Where a promotion applies, the relevant promotional terms form part of these Terms and Conditions. If there is any conflict between a promotion-specific rule and the general terms for the promotion, the promotion-specific rule applies to that offer. Bonus abuse, fraudulent activity, or attempts to exploit promotional mechanics may result in removal of a bonus, restriction of access to promotions, or closure of the account.

You can review current offers on our bonuses page.

Verification and KYC

We may need to verify your identity and the details associated with your account before allowing withdrawals or certain account actions. Our KYC checks may include a passport or national ID, proof of address, and source-of-funds checks where appropriate.

Verification is an important part of our compliance and security framework. We may pause transactions, limit account activity, or request additional documents until verification is complete. Any information you submit must be truthful, current, and readable. We may reject documents that do not meet our standards or that appear inconsistent with account information.

Responsible gambling

We expect every player to use our services responsibly. We provide tools that can help you manage play, including deposit limits, loss limits, wager limits, session limits, reality checks, time-outs, and self-exclusion.

If gambling stops being entertaining, use the control tools available in your account and step away. Limits and time-outs can help you stay within your chosen boundaries, while self-exclusion is available when you need a stronger break from play. Our responsible gambling page sets out these tools and how they work.

We encourage players to treat gambling as entertainment, not a way to make money. Only play with funds you can afford to lose, and stop immediately if play no longer feels comfortable.

Security

We protect our platform with SSL encryption. This helps secure communications between your browser and our services. You are also responsible for keeping your own device secure, using strong passwords, and protecting access to your email and account credentials.

We may apply additional safeguards where needed, including account review, transaction monitoring, and verification checks. These measures help us reduce fraud, protect players, and maintain the integrity of our services.

Support

Our support team is available by live chat and email every day from 08:00 to 24:00. We aim to assist with account access, payment questions, verification issues, bonus queries, and general platform support.

Support availability may vary during peak periods or maintenance windows. If you need help with a specific account matter, contact us through the support options available on the platform.

Data, privacy, and cookies

When you use our services, we process personal data to operate your account, deliver our services, verify identity, manage payments, maintain security, and meet legal and regulatory obligations. We may also use cookies and similar technologies to keep the site functioning correctly, improve user experience, and support performance and security features.

Our privacy and cookie practices form part of the wider relationship between you and our platform. The exact data handling rules, retention details, and cookie controls are described in the relevant policy documents that apply to your use of the service.

Account conduct and platform use

You must not misuse our services, attempt to interfere with platform operation, exploit software faults, use unauthorised automation, or engage in any activity that may harm us, other players, or third parties. You must not use the platform for unlawful purposes or in a way that breaches applicable law.

We may restrict access to games, payment tools, or the full account if we identify suspicious activity, policy breaches, or a requirement to complete checks. We may also take action where we reasonably believe account use may create risk for our platform, our players, or our licensing obligations.

Limitation and changes

We may update these Terms and Conditions from time to time. Any changes take effect when posted on our platform or on the date stated in the updated version, where later. Your continued use of our services after a change becomes effective means you accept the updated terms.

Nothing in these Terms limits rights that cannot be excluded under applicable law. Where a specific rule or legal requirement applies to a market served by our platform, that requirement governs the relevant issue.

Contact

If you have questions about these Terms and Conditions, our services, or your account, contact our support team through live chat or email during our published service hours. We use these channels to help with platform queries, verification follow-up, and payment-related support.

By using Martin Casino, you acknowledge that you have read and understood these Terms and Conditions and that you agree to follow them while using our services.