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Responsible Gambling

Practical guidance on safer play, limits, time-outs and support for players in the United Kingdom and Germany.

Last updated July 21, 2026

18+ and safer play

18+.

We want every player to approach gambling with clear limits and realistic expectations. Gambling is entertainment, not a source of income, a way to recover losses, or an investment. Outcomes are uncertain, and the right approach is to decide in advance what time and money you are comfortable using, then stop when you reach that point.

If play no longer feels fun, or if you are using gambling to manage stress, debt or frustration, it is time to step back and review your habits. Safer play starts with honest self-checks and practical tools, not willpower alone.

How to keep play affordable

A budget works best when it is set before you start. We recommend deciding on a fixed amount you can afford to lose without affecting rent, food, bills or savings. Treat that amount as entertainment spend and do not top it up if it runs out.

Helpful budget habits include:

  • setting a weekly or monthly spending cap
  • keeping gambling money separate from everyday funds
  • avoiding credit-based play or borrowing to continue
  • stopping when your planned budget is reached, even after a win
  • reviewing your spend regularly so patterns stay visible

If you prefer structure, use the tools in your account to apply deposit, loss, wager and session limits. These limits are most effective when they are realistic and set before play begins.

Account tools that can help

Our platform supports a range of responsible gambling tools designed to help players stay in control.

Deposit limits

A deposit limit lets you cap how much money can be added to your account within a chosen period. This is one of the simplest ways to manage spend because it creates a hard boundary before funds reach your balance.

Loss limits

A loss limit helps you control how much you can lose over a set period. This is useful if you want to keep gambling within a fixed entertainment budget and avoid chasing results.

Wager limits

A wager limit restricts the total amount staked over time. It can help players who prefer to track total activity rather than only deposits or losses.

Session limits

A session limit places a cap on how long you can stay logged in and playing. This is helpful for players who lose track of time during longer sessions.

Reality checks

Reality checks are reminders that appear during play to help you notice how long you have been active. They are a practical pause point, especially if you tend to play for longer than planned.

Time-outs

A time-out is a short break from gambling. It is useful if you need a pause to reset habits, step away from emotional play, or interrupt a streak of repeated deposits.

Self-exclusion

Self-exclusion is the stronger option for players who need a longer break. It blocks access for a chosen period and is appropriate when gambling is becoming difficult to control.

Account closure

If you no longer want to use the account at all, account closure is the most direct step. Choose this when you want to stop playing rather than pause temporarily.

Warning signs to take seriously

Gambling can become harmful gradually. Warning signs are worth acting on early, before they grow into a larger problem.

Common signs include:

  • spending more time or money than you intended
  • increasing stakes after losses
  • trying to win back losses quickly
  • hiding play from family or friends
  • feeling restless, irritable or distracted when not gambling
  • using gambling to cope with stress, low mood or boredom
  • neglecting work, study, family or social commitments
  • repeatedly breaking your own rules about money or time

If more than one of these sounds familiar, pause play and use the tools above before returning.

A practical reset plan

If you are worried about your own play, take these steps in order.

  1. Stop playing for the rest of the day and close the session.
  2. Check how much time and money you have spent recently.
  3. Apply a limit that matches what you can genuinely afford.
  4. Turn on reality checks and set a session limit.
  5. If needed, take a time-out or move to self-exclusion.
  6. Remove saved payment methods and avoid funding accounts impulsively.
  7. Tell someone you trust what is happening so you are not handling it alone.

If you are supporting someone else, focus on calm, practical help rather than criticism. Encourage a pause, help them review their spending, and suggest they use account controls before returning to play.

Blocking and device controls

Some players also use blocking tools outside the account itself. These can add another layer of protection when you want to reduce access to gambling websites and apps.

Useful options may include:

  • device-level content restrictions
  • browser controls
  • app or website blocking software
  • payment-blocking tools offered by banks or card providers
  • device access controls for families and shared households

These tools work best when they are combined with account limits or self-exclusion. If other people in your home use the same device, parental or household controls can help prevent accidental access.

Mobile play and awareness

Our platform is available through a responsive mobile browser, which makes it easy to play on a phone or tablet. That convenience can also make it easier to lose track of time, so mobile players should pay extra attention to session limits and reality checks.

A good mobile habit is to decide your budget and session length before opening the site, then stop when either limit is reached. If you notice repeated late-night play or impulsive deposits on mobile, consider a time-out or self-exclusion.

Support in your location

If gambling is causing concern, reach out for local support as soon as you feel able. Seek urgent help if you think you may act on thoughts of self-harm, cannot stay safe, or believe someone else is in immediate danger.

For players in the United Kingdom and Germany, use local support organisations and services available in your area. If you already know a trusted national or regional service, contact it directly. If a service offers confidential support, follow its own terms and guidance rather than assuming how it operates.

If you are in immediate danger, contact emergency services in your location right away.

Payment awareness and financial control

We support deposit methods including Visa, Mastercard and Skrill, and withdrawals through Visa and Skrill. If you are trying to manage spend more tightly, it helps to review stored payment methods and remove any card or wallet you do not want to use for gambling.

Bank or card blocking tools may also help, depending on the provider. Check with your own financial institution if you want to see whether gambling-related blocks are available on your account.

KYC and account safety

Identity checks can be part of account management and withdrawal processing. We may request a passport or national ID, proof of address, and source-of-funds checks may apply. Keeping your details accurate helps avoid delays if you decide to use limits, close the account or request support.

When to step away completely

A short break is not always enough. If gambling is affecting your mood, finances, relationships or work, self-exclusion or account closure is usually a better choice than trying to control the problem through promises alone. The earlier you act, the easier it is to reset your habits.

Our approach

We support responsible gambling because safe play matters to our players and our platform. The strongest protection is a combination of realistic limits, regular self-checks and a willingness to stop when gambling stops feeling recreational.

Gambling must stay entertainment. This platform is for adults aged 18+ only. Never spend more than you can afford to lose, chase losses or gamble to escape stress or debt.

Tools to stay in control

  • Deposit limits — cap how much you can add per day, week or month.
  • Loss and wager limits — set a ceiling on stakes or net losses over a period.
  • Reality checks — reminders of how long you have been playing.
  • Time-outs — suspend access for a chosen period.
  • Self-exclusion — block access for a longer period, including applicable national schemes.

Find local support

Support available for your current region: your national support service. Other market-specific services are listed below.

RegionMin. ageSupport organisation
United Kingdom18+BeGambleAware / GamCare
Germany18+Check dein Spiel (BZgA)
Austria18+Spielsuchthilfe (Spielerschutz)
Italy18+Gioca Responsabile
Spain18+Jugar Bien
Poland18+Anonimowi Hazardzisci
Netherlands18+Loket Kansspel
Finland18+Peluuri
Sweden18+Stodlinjen
Norway18+Hjelpelinjen
Denmark18+StopSpillet